Privacy Policy

Effective Date: March 20, 2026 | Last Updated: March 20, 2026

Morse Investigation Services, LLC (“Morse,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at morsepi.com, engage our investigative services, or communicate with us via phone, email, or text message.

By using our website or services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our website or services.

1. Information We Collect

We may collect the following types of personal information:

Information You Provide Directly:

  • Full name, address, phone number, and email address
  • Details related to your case or service inquiry
  • Payment information (processed securely through third-party payment processors)
  • Communications you send to us by email, phone, or text message

Information Collected Automatically:

  • IP address and browser type
  • Pages visited and time spent on our website
  • Referring website or source
  • Device type and operating system

Information from Third Parties: We may receive information from publicly available sources, third-party databases, or referral partners in connection with providing investigative services.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

  • To provide, manage, and improve our investigative services
  • To communicate with you about your case, appointments, invoices, and account
  • To send SMS text messages and emails that you have opted in to receive
  • To respond to your inquiries and provide customer support
  • To process payments and maintain financial records
  • To comply with legal obligations and protect our legal rights
  • To improve our website and marketing efforts

3. SMS Text Messaging

By voluntarily providing your phone number and explicitly opting in to text messages from Morse Investigation Services, LLC, we will use your mobile phone number solely to send communications you have requested, including case updates, appointment reminders, and business notifications.

  • Your mobile phone number will not be sold, rented, leased, or shared with third parties for their marketing purposes.
  • Message frequency varies. You may receive up to 4 messages per month.
  • Msg & data rates may apply.
  • To opt out, reply STOP at any time. To get help, reply HELP or contact us at info@morsepi.com.
  • Carriers are not liable for delayed or undelivered messages.
  • No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Email Communications

If you provide us with your email address, we may use it to send you transactional communications (such as case updates, invoices, and appointment confirmations) and, if you have opted in, marketing communications and newsletters.

  • Your email address will not be sold, rented, or shared with third parties for marketing purposes.
  • You may unsubscribe from marketing emails at any time by clicking “Unsubscribe” in any email or contacting us at info@morsepi.com.
  • Transactional emails related to active cases cannot be opted out of while services are being rendered.

5. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

  • Service Providers: Trusted third-party vendors who assist us in operating our business (e.g., payment processors, email service providers, scheduling tools), under strict confidentiality obligations.
  • Legal Requirements: When required by law, court order, or government authority, or to protect our rights, property, or safety.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
  • With Your Consent: When you explicitly authorize us to share your information.

We will never share your mobile phone number or email address with third parties for their own marketing purposes.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.

8. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request that we correct inaccurate or incomplete information.
  • Deletion: Request that we delete your personal information, subject to legal retention requirements.
  • Opt-Out of Communications: Unsubscribe from marketing emails or SMS messages at any time.

To exercise any of these rights, please contact us at info@morsepi.com or (804) 326-9669.

9. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience, analyze traffic, and understand how visitors use our site. You may control cookie settings through your browser. Disabling cookies may limit some functionality of our website.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Children’s Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date. We encourage you to review this policy periodically. Your continued use of our services after any changes constitutes your acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Morse Investigation Services, LLC
4196A Innslake Dr., Glen Allen, VA 23060
Phone: (804) 326-9669
Email: info@morsepi.com
Website: morsepi.com